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Privacy Policy

Our commitment to privacy

Your privacy is important to us. This privacy policy sets out how Energy4me uses and protects any information that you provide Energy4me when you use this website. Energy4me is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Energy4me may change this policy from time to time by updating this page. This policy is effective from 19 May 2010.

The information we collect

This notice applies to all information collected or submitted on the Energy4me website. On some pages, you can order products, make requests, and register to receive materials. We request information from you on our order form. To buy from us, you must provide contact information and financial information. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you. The types of personal information collected at these pages are:

  • Name
  • Job title
  • Contact and shipping information, including email address and phone number
  • Demographic information such as postcode, preferences and interests
  • Credit/Debit Card Information
  • Other information relevant to customer surveys and/or offers

On some pages, you can submit information about other people. For example, if you order a book donation for a teacher online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:

  • Name
  • Job title
  • Contact and shipping information, including email address and phone number
  • Demographic information such as postcode

The way we use information

We require this information to understand your needs and provide you with a better service, and for the following reasons:

  • Internal record keeping
  • Products and services improvement
  • Customize the website according to your interests
  • We will never sell your information or provide to third party partners

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our commitment to children’s privacy

Protecting the privacy of children is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13.

If a child under 13 sends us an e-mail, it identifies the child to us. This is your choice and that of your parents. For instance, if a child sends us an e-mail message asking us for help with an energy-related school project – or for help with locating certain information on our website, we will see the e-mail address. However, we guarantee you that we do not release such information to other people. We only respond to you.

For more information about the Children’s Online Privacy Protection Act (COPPA), please go to the Federal Trade Commission’s website at http://www.ftc.gov/privacy/privacyinitiatives/childrens.html.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. We only use this information for statistical analysis purposes and then the data is removed from the system. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Sharing

We share non-identifying and aggregate information to better design our website. We do not disclose anything that could be used to identify those individuals. Please note that our computer automatically knows the address of the computer you are using (which includes the name and domain from which you access our website), the date and time that we sent the pages to you, and the address of the website that referred you to us. This information is used by us only to evaluate how useful our web pages are to users like you.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), the information is encrypted and transmitted in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

Links to other websites

If you follow any of the URLs (links or addresses to other websites), you are leaving the Energy4me website and are subject to the privacy policy of the new site. We are not responsible for the contents of these linked sites and only provide these links as a convenience to you. This does not mean that we endorse those linked sites.

Surveys and contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

How to contact us

Should you have other questions or concerns about these privacy policies, please call us at 972.952.1109 or send us an email at energyed@energy4me.org.